Microsoft Dynamics CRM 2013 Demo Builder is AVAILABLE. Don't miss it!

Hi All, In case you have any demo session plan but you are only in short time available to create your demo environment CRM 2013 demo builder has been available, it replaces the CRM 2011 demo. It might be Microsoft wants to get new prospect to CRM 2013. You can get it from this link :

Click here!

Remember you have to sign in to Microsoft Account

Then after you sign in you will be redirected to the screen, and choose your own Template.

They already have template :
Financial Service, Grant Management, Citizen Management, etc.

Then you will have to fill in information to deploy and also you will be receiving SMS message for verification code

Next, you have to wait until it has been completed, about 1 day, then you will get your notification on your registered email.

When you login, there will be many features you can access.
These are example why I feel that this is can impress me :

Opportunity Map:

Opportunity Heatmap :

And also Power View

Fix Chart Error: There was an error while retrieving the data from Microsoft Dynamics CRM

Chart is great feature for CRM 2011 to visualize data. But, do yu know that if your data is more than 50000 records, it will give you an error message :

There was an error while retrieving the data from Microsoft Dynamics CRM
in the chart :

I often face this problem when my Organization has many data and I want to show all of the data through CRM 2011 Chart.

So here is the resolution :

Execute this query.

(set IntColumn to your total records)

USE MSCRM_CONFIG
Update DeploymentProperties Set IntColumn='99999'
where ColumnName='AggregateQueryRecordLimit'

Before you have done this, to make sure current number, please use select statement first.

USE MSCRM_CONFIG
Select IntColumn
from DeploymentProperties
where ColumnName='AggregateQueryRecordLimit'
Please be remember that when you enable this feature, the performance will be also slowly because load many data when first login or first seeing the chart in the Dashboard.

Hope it helps.
Thanks.

Access CRM 2013 Web (not mobile express apps) through IE 11 (Windows 8.1)

I have faced this issue when I tried to upgrade my Windows to Windows 8.1 as client and upgrade my CRM to CRM 2013, when I access my organization URL through IE 11, it is auto redirect me to mobile web, not the CRM web apps.

For example : 

my crm URL :

http://mycrm.test.com.my:8033/TFPHelpDesk

then I will be redirected to  :

http://mycrm.test.com.my:8033/TFPHelpDesk/m

Then, I tried to uninstall IE 11 and I could not because by default Windows 8 IE browser version is 11.

I can access CRM 2011 after rollup 12 through Windows 8 IE because it is version 10, but why I can't access my CRM 2013?

Okay, if you face that problem, just 

change your IE 11 compatibility, these are the steps you need :

1. Go to Tools or Alt+x

2. Choose Compatibility View Settings

 3. Add your CRM Organizaton URL

Hope it helps!

First Words

Nowadays, CRM is not only "nice to have" software. Companies realize that the only way to get improvement and gain more revenue is CUSTOMER. So, they are trying to get more and more closer with Customer, so that the relationship must be maintained to prevent any lapsed customer happens.

But, choose wrongly The CRM Software might not be your piece of fortune cookie since you would lose the passion on your salesperson happiness. CRM can be bunch of more paperwork for your sales hero instead to be a smart way to get more customer.

So be careful when you as boss to choose your CRM Software!

Regards,

Aileen Gusni
MCP and MCTS