Sunday, 25 May 2014

CRM 2011/ CRM 2013 Error when Quote Close As Won Message : The entity cannot be closed because it is not in the correct state

If you use custom code or workflow or dialog to Close Quote As Won, you might be facing this problem:


Cause :

Because your Quote status is currently Draft or Already Won.


To solve this :

Make sure that your Quote is already Activated, because it is the valid status before you close the Quote as Won.

Otherwise, you will face this issue, don’t forget to check your Quote Status.

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